From first-day nerves to leading with purpose: Francesca’s 18-year journey with SalesWorks When Francesca Khor first walked through the doors of SalesWorks Singapore in August 2007, she had no idea it would be the beginning of a career spanning nearly two decades. Fresh out of school, she started as a Brand Ambassador, spending her first six months on the frontline before joining the SalesWorks team full-time. What she remembers most about that first day wasn’t the uncertainty of starting a first job, but the energy. “The office was full of people in a different hype mode for an early morning start,” she recalls. The nerves of being the “newbie” quickly faded. “My worst fear was not knowing anyone. But there was no time to not know anyone. Everyone made it a point to know you. That’s when I realised this was the right place for me.” Francesca shared. With so much coaching and support from her leaders and peers, building a close rapport with her team came naturally. The people who shaped her journey If Francesca had to sum up her time at SalesWorks in three words, they would be: fun, adventure and challenge-ready. Behind those words lies the story of how she grew into a leader for SalesWorks’ Singaporean arm. Like many who join SalesWorks, she had moments of curiosity about the world outside. But instead of leaving, she was given “level-up challenges” by her leaders. Those opportunities pushed her to grow, develop resilience and find fresh motivation in her career journey. And along the way, she had mentors who left a lasting impact. “Amitaa and Helen were great coaches,” Francesca shares, crediting them for shaping her leadership style. Witnessing evolution and driving growth Over 18 years, Francesca has had a front-row seat to SalesWorks’ evolution. “So much has changed, the way we function, the way we scale, the way we handle difficult situations, the way we communicate,” she reflects. She knows firsthand what “only the OGs” would remember, like late-night submissions, but she is equally excited about the company’s momentum. “I’m happy we are moving on and evolving. No need to look back.” Her own growth mirrors that of the company. From starting as a Brand Ambassador to now serving as the General Manager of SalesWorks Singapore, Francesca’s journey is proof of the opportunities SalesWorks creates for those ready to take on challenges, grow through mentorship and lead with purpose. Lessons that last a lifetime When asked what she has learned here that she will carry for life, Francesca doesn’t hesitate: “Always be prepared.” And if she could give her younger self one piece of advice, it would be simple: “Be patient.” The patience paid off. Today, she is not just a leader but a culture-bearer who embodies the values that have sustained SalesWorks for 30 years: commitment, resilience and above all, people. Looking ahead As SalesWorks celebrates its 30th anniversary, Francesca describes the company as “grown up”. Her wish for the future? To see the team achieve its BHAG (Big Hairy Audacious Goal) by 2030. And if she had to toast the milestone, her words reflect both pride and ambition: “Here’s to being the best of this time and to us evolving to be the best for the future.” Fittingly, when asked to sum up her entire experience at SalesWorks in a movie title, she chose: “Beyond 1 Man’s Dream.” Because her story, and that of SalesWorks, is no longer about just one person’s vision. It’s about the people who have joined along the way, grown with the company, and continue to shape its future. Francesca’s journey reminds us that SalesWorks helps anyone who wants to build a career by providing opportunities. We view challenges become stepping stones and help our people like family.