Head of AI & Business Transformation

Are you excited by the potential of AI and automation to transform how businesses operate, but equally focused on practical execution and commercial impact? We’re looking for a Head of AI & Business Transformation to lead the identification, design and implementation of transformation initiatives across SalesWorks.

About SalesWorks

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. Operating across multiple global markets, we partner with leading brands to deliver people-powered growth through strong operational execution and local market expertise.
  • As we continue to evolve, we’re investing in AI, automation and smarter ways of working to strengthen productivity, scalability and business performance across our operations. We’re looking for a transformation leader who can connect emerging technology with real business needs and turn innovation into measurable results.

About the Role

  • In this role, you’ll act as the bridge between business and technology, partnering with executive leaders, operational teams, technical specialists and external vendors to identify opportunities, redesign processes and deliver AI-enabled solutions that improve efficiency, scalability and performance.
  • You’ll own the transformation journey from strategy through implementation, ensuring initiatives are not driven by technology for technology’s sake, but by clear business priorities and measurable outcomes.
  • If you combine commercial acumen with strong process thinking, stakeholder influence and the ability to turn ideas into scalable solutions, we want to hear from you.

  • Core Responsibilities

    • AI & Automation Strategy
      • Develop and maintain an AI and automation roadmap aligned with SalesWorks’ strategic and commercial priorities.
      • Identify opportunities where AI, automation and emerging technologies can improve productivity, customer experience and business performance.
      • Advise executive leadership on emerging AI trends, opportunities and potential business implications.
    • Business Process Transformation & Optimisation
      • Analyse end-to-end business processes to identify inefficiencies, bottlenecks, duplication and opportunities for automation.
      • Redesign workflows to improve speed, accuracy, quality, scalability and cost efficiency.
      • Apply structured process improvement methodologies to develop more efficient ways of working.
      • Establish scalable processes that can support business growth across multiple markets.
    • AI Solution Design & Business Integration
      • Translate business challenges and operational requirements into clear AI and automation use cases.
      • Work with technical teams to define solution requirements, workflows and integration needs.
      • Support the design of AI-enabled solutions that complement existing business systems and processes.
    • Project Delivery & Transformation Execution
      • Lead transformation initiatives from initial concept and business case through implementation and post-launch review.
      • Coordinate cross-functional teams to ensure projects progress effectively and remain aligned with business priorities.
      • Maintain clear governance, accountability and reporting throughout project delivery.
    • Change Management & Adoption
      • Develop change management strategies to support successful adoption of new processes, technologies and ways of working.
      • Communicate the purpose, benefits and impact of transformation initiatives clearly to affected teams.
      • Monitor adoption levels and user feedback after implementation.
    • Executive & Stakeholder Management
      • Partner closely with executive leaders to understand strategic priorities, operational challenges and transformation opportunities.
      • Build strong relationships across business units, technology teams and regional markets.
    • Vendor & Technology Management
      • Evaluate AI, workflow automation and business technology platforms against defined operational requirements.
      • Assess potential technology partners and vendors based on capability, scalability, security, cost and commercial viability.
      • Work closely with internal technical teams and external partners during solution design and implementation.

    What We Are Looking For

    Education and Experience

    • Degree in Business, Technology, Information Systems, Engineering, Management or a related discipline is preferred.
    • Minimum 3 years of relevant experience leading or delivering AI, automation, digital transformation or business process improvement initiatives.
    • Proven experience implementing workflow automation or AI-enabled business solutions.

    Skills and Competencies

    • Working knowledge of APIs, system integrations, CRM platforms and enterprise business systems.
    • Ability to evaluate technology solutions from both business and operational perspectives.
    • Strong commercial acumen with the ability to prioritise initiatives based on measurable business impact.
    • Able to develop business cases, define KPIs and evaluate return on investment.
    • Comfortable operating in an environment of change, ambiguity and rapid technological development.

    Key Attributes

    • Naturally curious about emerging technologies, AI and new ways of working.
    • Passionate about improving business processes and employee experiences.
    • Collaborative and effective at bringing business and technology teams together.
    • Comfortable operating in a fast-moving environment where priorities may evolve.

    What We Offer

    • The opportunity to shape SalesWorks’ AI and transformation agenda and directly influence how the organisation operates, scales and grows.
    • A dynamic, collaborative environment focused on performance and impact
    • Competitive remuneration aligned with experience and responsibilities

    If you’re ready to turn AI and automation into real business impact, redesign how work gets done and lead transformation across a growing international organisation, apply now and join us at SalesWorks.

Business Manager - US

SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. Operating across multiple global markets, we partner with leading brands to deliver people-powered growth through strong operational execution and local market expertise.
As our U.S. business continues to scale, strong leadership, operational discipline and alignment with Group strategy are critical to driving sustainable growth and client success.

About SalesWorks

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. Operating across multiple global markets, we partner with leading brands to deliver people-powered growth through strong operational execution and local market expertise.
  • As our U.S. business continues to scale, strong leadership, operational discipline and alignment with Group strategy are critical to driving sustainable growth and client success.

About the Role

  • The Business Manager – US serves as the on-the-ground representative and operational anchor for the U.S. business.
  • This role is responsible for driving operational efficiency, supporting client success, and enabling business growth while acting as a strategic bridge between the U.S. market and the wider Group.
  • You will work closely with senior leadership, Marketing Companies (MCs), and cross-functional teams to balance strategic oversight with hands-on execution across client services, territory management, operations and reporting.
  • This role is ideal for a commercially minded leader who thrives in a fast-paced environment and can translate strategy into disciplined execution.

Core Responsibilities

  • Client Services & Relationship Support
    • Act as a primary support function for client relationship management, ensuring service quality, consistency and client satisfaction.
    • Coordinate with internal teams to address client needs, resolve operational issues and ensure smooth delivery of services.
    • Support senior management in developing and executing client engagement and retention strategies.
  • Territory Management & Market Optimisation
    • Support the planning, monitoring and optimisation of sales territories to ensure performance targets are met.
    • Ensure all required permits and licences are secured to operate within assigned sites and territories.
    • Track territory performance and analyse data to identify growth opportunities and operational risks.
    • Ensure territory strategies align with broader U.S. market and Group objectives.
  • Operations & Business Support
    • Oversee day-to-day operational functions, including payroll administration and key business support tools.
    • Ensure operational processes, controls and compliance standards are adhered to with accuracy and efficiency.
    • Support internal workflows and cross-functional coordination to enable smooth business operations.
  • Sales Office & Marketing Company (MC) Support
    • Provide operational and administrative support to Marketing Companies (MCs).
    • Assist MCs with compliance requirements, reporting standards and performance tracking.
    • Serve as a key communication link between MCs, local market teams and the Group.
  • Management Reporting & Performance Tracking
    • Prepare and deliver regular management reports covering financial, operational and client performance metrics.
    • Develop and maintain dashboards and reporting templates to support data-driven decision-making.
    • Ensure all reports are accurate, timely and aligned with Group reporting standards.
  • Group Alignment & Strategic Partnership
    • Act as a key liaison between the U.S. business and Group stakeholders to ensure alignment of strategy, priorities and execution.
    • Provide insights and on-the-ground feedback to leadership to support strategic planning and performance optimisation.

What We Are Looking For

Education and Experience

  • Proven experience in business operations, client services, management support or a related field.
  • Sales or commercial experience is an advantage.
  • Experience working closely with senior leadership and managing multi-functional responsibilities.

Skills and Competencies

  • Strong organisational and multitasking abilities, with the capacity to manage diverse priorities.
  • Analytical mindset with strong attention to detail and data-driven thinking.
  • Flexible, open-minded and solutions-oriented with a creative approach to problem-solving.
  • Excellent communication and stakeholder management skills.
  • Ability to balance strategic thinking with hands-on operational execution.
  • Comfortable operating in a fast-paced, evolving business environment.

Key Attributes

  • Strong sense of ownership and accountability for business outcomes.
  • Trusted partner to leadership with sound judgement and discretion.
  • Collaborative team player who can influence across levels and functions.
  • Commercially aware with a focus on efficiency, growth and client success.
  • High integrity and professionalism in handling business and financial information.

What We Offer

  • Leadership exposure within a growing international business
  • Opportunity to shape and scale the U.S. market with strong Group support
  • A dynamic, collaborative environment focused on performance and impact
  • Competitive remuneration aligned with experience and responsibilities

If you are a commercially driven operator who can bridge strategy and execution while representing the U.S. business with confidence and clarity, we would love to hear from you. Apply now and grow with SalesWorks.

Business Development Manager

Are you commercially driven, confident in building client relationships and skilled at turning market opportunities into new business? We’re looking for a Business Development Manager to identify, develop and secure profitable growth opportunities for SalesWorks.

ABOUT SALESWORKS

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets and a history of successful partnerships with leading brands, we’ve built a reputation for impact, innovation and operational excellence.

ABOUT THE ROLE

  • Working closely with Senior Sales Managers, Country and Regional General Managers, you’ll take ownership of the business development process from market research and prospecting through to client presentations, commercial negotiations and pilot campaign launches.
  • You’ll also keep a close eye on industry developments, regulatory changes and emerging risks, helping the business make informed decisions as it explores new sectors and opportunities.
  • If you’re strategic, persuasive and comfortable combining research, relationship-building and commercial thinking to drive growth, we want to hear from you.

CORE RESPONSIBILITIES

  • Business Development & Client Acquisition
  • – Identify and pursue new business opportunities that align with SalesWorks’ growth objectives and commercial priorities.
    – Build and maintain a strong pipeline of prospective clients across relevant industries and sectors.
    – Present SalesWorks’ capabilities, credentials and track record to prospective clients.

  • New Campaign Development & Commercial Planning
  • – Work closely with new clients to develop and launch pilot campaigns.
    – Support contract discussions, financial modelling and commercial planning for new business opportunities.
    – Coordinate with internal teams to ensure new campaigns are commercially viable and operationally ready.

  • Market & Industry Research
  • – Research and identify industries, sectors and market segments with strong potential for business development.
    – Monitor relevant market, consumer and country trends to identify emerging opportunities.
    – Develop insights on prospective clients, competitors and market conditions to support business development activities.

  • Risk Assessment & Compliance
  • – Monitor relevant media and industry developments that may create commercial, reputational or operational risks.
    – Research current and upcoming government legislation affecting industries in which SalesWorks operates or is considering entering.
    – Assess potential risks associated with new clients, sectors and business opportunities.

  • Strategy & Business Planning
  • – Actively participate in management-level strategy and business planning sessions.
    – Contribute market insights, client intelligence and commercial recommendations to support growth planning.
    – Work with senior leadership to identify priority sectors, clients and opportunities.

  • Stakeholder Management & Cross-Functional Collaboration
  • – Work closely with Senior Sales Managers, Country General Managers and Regional General Managers to align business development activities with market priorities.
    – Collaborate with Finance, Operations, Legal and other internal teams during the evaluation and setup of new client opportunities.
    – Communicate new business opportunities, progress and risks clearly to relevant stakeholders.


WHO WE ARE LOOKING FOR

    – Bachelor’s degree or higher in Business Studies, Business Administration, Management, Sales & Marketing or a related field.
    – At least 5 years of relevant experience in Business Development, Client Account Management, Public Relations, Sales or a related commercial role is preferred.
    – Proven experience developing new business opportunities and managing prospective client relationships.
    – Experience presenting to senior stakeholders and negotiating commercial terms.
    – Strong business development and commercial acumen.
    – Excellent negotiation, influencing and presentation skills.
    – Strong client focus with the ability to build and maintain professional relationships.


Personal Attributes

    – Commercially driven and motivated by identifying and converting new opportunities.
    – Proactive, resourceful and comfortable taking ownership of the business development process.

WHAT WE OFFER

    – Hybrid work setup.
    – Flexible working hours.*
    – What’s Up Wednesdays: Early COB at 1PM (local time) to recharge mid-week.
    – Annual Leave accrued yearly.*
    – Birthday Leave.
    – Health Insurance.
    – Dental & Optical Benefits.
    – A dynamic, collaborative and fast-growing environment where you can directly contribute to SalesWorks’ market expansion and long-term commercial growth.

If you’re ready to identify the next big opportunity, build strong client partnerships and help shape SalesWorks’ growth across new industries and markets, apply now and join us.

Business Manager

Are you a strategic operator who is equally comfortable shaping business priorities and rolling up your sleeves to make things happen? We’re looking for a Business Manager to work closely with the Market Director and General Manager as a key strategic and operational partner.

ABOUT SALESWORKS

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets and a history of successful partnerships with leading brands, we’ve built a reputation for impact, innovation and operational excellence.
  • As we continue to grow, we’re looking for commercially minded and highly adaptable individuals who can connect strategy with execution, strengthen cross-functional collaboration and help our markets operate more effectively.

ABOUT THE ROLE

  • In this role, you’ll sit at the centre of the business, helping translate leadership priorities into clear actions across Business Development, Client Services, Operations and other functions. You’ll support business planning, new initiatives, market expansion and operational improvements, while keeping a close eye on performance, execution and cross-functional alignment.
  • You’ll also provide oversight across key projects and accounts, identify opportunities to improve productivity and service delivery, and help ensure new ideas move successfully from concept to implementation.
  • If you’re analytical, commercially aware and energised by solving problems across a fast-moving business, we want to hear from you.

CORE RESPONSIBILITIES

  • Strategic & Operational Support
  • – Act as a key coordination point for the Market Director and General Manager across multiple business functions.
    – Support business planning, strategic goal setting and management-level reporting.
    – Translate leadership priorities into clear actions, timelines and ownership across relevant teams.

  • Business Planning & Performance
  • – Support the development and execution of short- and medium-term market plans.
    – Monitor business performance against agreed objectives, targets and key performance indicators.
    – Identify emerging performance gaps, risks and growth opportunities.

  • New Business & Growth Initiatives
  • – Partner with the Business Development team to assess, scope and launch new business opportunities.
    – Support the evaluation of new markets, channels, clients and expansion opportunities.
    – Lead or coordinate pilot projects from initial concept through implementation and review.

  • Process Improvement & Operational Excellence
  • – Review existing business processes, workflows and team structures to identify inefficiencies and gaps.
    – Develop recommendations to simplify processes, improve productivity and strengthen service delivery.
    – Work with functional teams to implement process improvements and monitor their effectiveness.

  • Project & Initiative Management
  • – Lead or support cross-functional projects aligned with strategic business priorities.
    – Define project objectives, deliverables, timelines and key success measures.
    – Coordinate stakeholders across departments to maintain alignment and momentum.

  • Digital & Business Enablement
  • – Identify opportunities to use technology and digital tools to improve operational efficiency and decision-making.
    – Work with relevant teams to assess emerging tools and software solutions for practical business use.
    – Support the adoption of solutions that streamline processes, strengthen reporting or improve service delivery.


WHO WE ARE LOOKING FOR

    – Bachelor’s degree in Business Administration, Management, Marketing, Finance or a related discipline is preferred.
    – Minimum 5–7 years of relevant experience across business management, operations, strategy, business development or a similar role.
    – Demonstrated experience supporting senior leadership, General Managers or market-level executives.
    – Able to work effectively across different functions and levels of seniority.
    – Familiarity with emerging technologies, software solutions and digital productivity tools.


Personal Attributes

    – Commercially minded and focused on delivering measurable business outcomes.
    – Highly proactive and comfortable taking ownership of complex or undefined challenges.
    – Hands-on and willing to move between strategic thinking and detailed execution.

WHAT WE OFFER

    – Hybrid work setup.
    – Flexible working hours.*
    – What’s Up Wednesdays: Early COB at 1PM (local time) to recharge mid-week.
    – Annual Leave accrued yearly.*
    – Birthday Leave.
    – Health Insurance.
    – Dental & Optical Benefits.

If you’re ready to take ownership of finance operations in Korea, strengthen local reporting and compliance, and help build the financial foundations for a growing international business, apply now and join us at SalesWorks.

Accountant - Korea

Are you an experienced accountant with strong knowledge of Korean accounting and tax requirements, and the confidence to work across both local and regional stakeholders? We’re looking for an Accountant – Korea to manage key finance, reporting, cash flow and statutory responsibilities for our operations in Seoul.

ABOUT SALESWORKS

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets and a history of successful partnerships with leading brands, we’ve built a reputation for impact, innovation and operational excellence.
  • As our Korea business transitions from a Principal-led operating model to a marketing agency model, we’re strengthening our local finance capabilities to support the next stage of growth. We’re looking for an experienced finance professional who can bridge local financial requirements with regional reporting and help establish strong, scalable processes for the market.

ABOUT THE ROLE

  • In this role, you’ll serve as an important link between Korea business owners, the General Manager, our regional Finance team in Kuala Lumpur and external accounting and tax service providers. You’ll be responsible for communicating financial results, managing cash flow and owner-related claims, supporting tax compliance and ensuring financial information is accurate, timely and well documented.
  • You’ll also play an important role in strengthening Korea’s finance operating model by reviewing existing outsourced arrangements, identifying opportunities to bring selected activities in-house and helping establish efficient processes as the business evolves.
  • If you’re detail-oriented, commercially aware and comfortable managing finance matters across multiple stakeholders and countries, we want to hear from you.

CORE RESPONSIBILITIES

  • Financial Reporting & Business Partnering
  • – Prepare, review and communicate financial results and key performance metrics to Korea business owners and the regional HQ Finance team.
    – Act as the primary finance point of contact for Korea owners on financial queries and reporting requirements.
    – Liaise closely with the Hubs Finance team in Kuala Lumpur to obtain, reconcile and clarify financial information.

  • Cash Flow & Owner Claims Management
  • – Monitor and manage weekly cash flow requirements for Korea business owners.
    – Coordinate and track owner withdrawals, claims and related payment processes.
    – Ensure all fund movements are properly documented, supported and recorded.

  • Tax Compliance & Coordination
  • – Coordinate the transition from the existing Principal accounting firm to a suitable Korean accounting and tax service provider.
    – Coordinate Value Added Tax (VAT) preparation and quarterly VAT submissions.
    – Support Corporate Income Tax filings and related compliance requirements.
    – Coordinate payroll-related taxes, withholding tax and other applicable tax obligations.
    – Ensure Korea operations comply with relevant local tax and statutory regulations with support from appointed professional service providers.

  • Statutory Compliance & Audit Support
  • – Support statutory audits, tax reviews and regulatory enquiries where required.
    – Coordinate with external auditors, tax advisors, service providers and internal stakeholders throughout audit and review processes.
    – Prepare and organise supporting schedules, reconciliations and documentation required for audits or statutory submissions.

  • Finance Process Improvement
  • – Review existing Korea finance and accounting processes to identify opportunities for greater efficiency, accuracy and control.
    – Support the transition of selected finance activities from outsourced providers to internal administration where appropriate.
    – Work with the Regional Financial Controller to establish clear finance processes and responsibilities under the new marketing agency operating model.

  • Stakeholder & Service Provider Management
  • – Build strong working relationships with Korea business owners, the General Manager and regional Finance stakeholders.
    – Coordinate effectively with external accounting, tax and audit service providers.
    – Act as a bridge between local stakeholders and regional teams on finance-related matters.


WHO WE ARE LOOKING FOR

    – Bachelor’s degree in Accounting, Finance or a related discipline.
    – Professional accounting qualification such as CPA, ACCA or Korean CPA (KICPA) is preferred.
    – Minimum 3-5 years of relevant accounting or finance experience.
    – Strong working knowledge of Korean accounting, taxation and statutory requirements.


LANGUAGE REQUIREMENTS

    – Fluent Korean, both written and spoken, is mandatory.
    – Proficient English, both written and spoken, is required for communication with regional stakeholders.

WHAT WE OFFER

    – Competitive remuneration of KRW 60,000,000 per annum.
    – Annual Leave accrued yearly.*
    – Birthday Leave.
    – Health Insurance.
    – Dental & Optical Benefits.
    – The opportunity to play a key role in establishing and strengthening the finance function as SalesWorks Korea transitions to its next stage of growth.
    – Exposure to regional finance operations and collaboration with stakeholders across multiple markets.

If you’re ready to take ownership of finance operations in Korea, strengthen local reporting and compliance, and help build the financial foundations for a growing international business, apply now and join us at SalesWorks.

Client Account Manager 客戶暨行銷企劃經理 (Taiwan)

Are you a strong relationship-builder who can balance client expectations, sales performance and operational excellence? We’re looking for a Client Account Manager 客戶暨行銷企劃經理 to manage client campaigns and act as a key link between clients, sales teams and senior management in Taiwan.

ABOUT SALESWORKS

  • With a history of flourishing collaborations, unmatched market influence, and a record of achievements in in-person marketing, customer acquisition, and fundraising, SalesWorks has been driving impactful outcomes since 1995.
  • Our efforts have guided prosperous endeavours for brands across seven markets, including the United States.
  • We’re looking for driven professionals who aspire to enhance their expertise and be part of a forward-thinking, collaborative organisation as we continue our rapid expansion.

ABOUT THE ROLE

  • The role of a Business Development Manager is to drive new client acquisition and strategic partnerships within the Taiwan market.
  • You will lead end-to-end business development initiatives in a fast-paced, target-driven environment while working closely with senior stakeholders.
  • This role is ideal for a proactive, self-motivated professional who thrives on challenges and growth opportunities.

CORE RESPONSIBILITIES

  • Client Relationship & Campaign Management|開客戶關係與銷售活動管理
  • – Act as the primary liaison between clients, sales teams, senior management and other key stakeholders.
    作為客戶、銷售團隊、高階管理層及其他關鍵利害關係人之間的主要聯繫窗口。
    – Manage assigned client campaigns through regular day-to-day communication and structured performance reviews.
    透過日常溝通及定期的績效檢討機制,有效管理所負責的客戶銷售活動。
    – Develop a strong understanding of client objectives, priorities and expectations.
    深入了解客戶的業務目標、優先事項及期望。
    – Act as the first point of contact for day-to-day campaign matters across clients, Marketing Owners (MOs), Brand Ambassadors (BAs) and senior management.
    作為客戶、Marketing Owners(MOs)、Brand Ambassadors(BAs)及高階管理層處理日常銷售活動事務的第一聯繫窗口。

  • Campaign Strategy & Performance|銷售策略與績效管理
  • – Identify opportunities to improve campaign performance, productivity and profitability.
    發掘提升銷售活動績效、生產力及獲利能力的機會。
    – Review campaign KPIs and ensure performance metrics are clearly defined and understood.
    定期檢視銷售活動 KPI,確保各項績效指標及衡量方式清楚且一致。
    – Analyse sales figures and critical performance data to identify gaps, trends and areas for improvement.
    分析銷售數據及關鍵績效指標,找出績效落差、發展趨勢及改善空間。

  • Sales Team Support & Training|銷售團隊支援與培訓
  • -Ensure MOs and BAs receive appropriate campaign training and understand relevant guidelines, processes and compliance requirements.
    確保 MOs 與 BAs 定期接受適當的銷售活動培訓,並充分了解相關準則、流程及合規要求。
    – Work closely with sales teams to ensure they have the tools, information and resources required to execute campaigns effectively.
    與銷售團隊密切合作,確保其具備有效執行客戶銷售活動所需的工具、資訊及資源。
    – Review sales, marketing and training materials regularly with clients and sales teams.
    定期與客戶及銷售團隊共同檢視銷售、行銷及培訓素材。

  • Team Leadership & Performance Management|團隊領導與績效管理
  • – Set clear objectives and expectations for team members where applicable.
    依需要為團隊成員設定清楚的工作目標及績效期望。
    – Monitor individual and team performance against agreed targets.
    根據既定目標持續追蹤個人及團隊績效。
    – Provide regular feedback, coaching and development support.
    定期提供回饋、指導及職涯發展支援。
    – Develop appropriate improvement or development plans where required.
    依實際需求制定合適的績效改善或發展計畫。

  • Compliance & Operational Standards|法規遵循與營運標準
  • -Ensure clear Standard Operating Procedures (SOPs) and operational guidelines are in place across all areas of assigned campaigns.
    確保所負責銷售活動的各個環節均建立清楚的標準作業程序(SOP)及營運指引。
    – Monitor compliance with relevant laws, regulations, industry standards and contractual requirements.
    確保相關作業遵循適用法律、法規、產業標準及合約要求。
    – Ensure clients, MOs and BAs understand and meet applicable campaign guidelines and obligations.
    確保客戶、MOs 及 BAs 了解並遵守適用的銷售活動準則及相關義務。

  • Analytics, Market & Competitor Insights|數據分析、市場與競爭對手洞察
  • – Analyse campaign data and critical performance indicators to identify trends and opportunities.
    分析銷售活動數據及關鍵績效指標,掌握趨勢及潛在機會。
    – Maintain an up-to-date understanding of industry developments, customer behaviours and regulatory changes.
    持續掌握產業發展、消費者行為及法規變化。
    – Conduct regular competitor analysis and identify relevant market developments.
    定期進行競爭對手分析,並掌握重要市場動態。


WHO WE ARE LOOKING FOR

    – Bachelor’s degree in Business Administration, Marketing, Communications, Management or a related discipline is preferred.
    具企業管理、行銷、傳播、管理或相關領域學士學位者佳。
    – Previous experience in client servicing, account management, customer service, operations or a related role.
    具客戶服務、客戶管理、營運或相關職務經驗。
    – Experience managing multiple stakeholders and coordinating across different teams.
    具多方利害關係人管理及跨團隊協調經驗
    – Strong analytical skills with the ability to interpret sales data, KPIs and campaign performance.
    具良好的分析能力,能解讀銷售數據、KPI 及銷售活動績效。


LANGUAGE REQUIREMENTS

    – Proficient in Mandarin Chinese, including listening, speaking, reading and writing.
    中文聽、說、讀、寫流利。
    – Proficient in English, including listening, speaking, reading and writing.
    英文聽、說、讀、寫能力良好。

WHAT WE OFFER

    – Annual Leave accrued yearly.*
    年度特休假。*
    – Birthday Leave.
    生日假。
    – Health Insurance.
    健康保險。
    – Dental & Optical Benefits.
    牙科及視力保健福利。
    – A dynamic, collaborative and fast-growing environment where you can directly influence client relationships, campaign performance and business growth in Taiwan.
    充滿活力、重視合作且快速成長的工作環境,讓你能直接參與客戶關係管理、銷售活動績效提升及 SalesWorks 台灣市場的業務成長。

If you’re ready to build strong client partnerships, improve campaign performance and help SalesWorks deliver high-impact results in Taiwan, apply now and join us.
如果你準備好建立穩固的客戶合作關係、提升銷售活動績效,並協助 SalesWorks 在台灣市場創造更具影響力的成果,歡迎立即申請加入我們。

Client Account Manager - United States of America (USA)

If you’re ready to build strong client partnerships, turn insights into action and help drive high-performing campaigns across the US market, apply now and join us at SalesWorks.

About SalesWorks

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets (with more to come), and a history of successful partnerships with top brands, we’ve built a reputation for impact, innovation and operational excellence. We’re expanding quickly, and we’re looking for driven, agile individuals who are excited to grow with us.

About the Role

  • Are you a strategic relationship-builder who can turn campaign data, client priorities and operational challenges into stronger business performance? We’re looking for a Client Account Manager to manage key client relationships and help drive the strategic direction and day-to-day performance of our campaigns in the US.
    In this role, you’ll act as a key liaison between clients, sales teams and internal stakeholders, ensuring campaigns are aligned, compliant and operating effectively. You’ll review performance data, identify opportunities for improvement and work closely with stakeholders to develop practical strategies that increase productivity and strengthen campaign outcomes.
    You’ll also oversee reporting, financial and compliance considerations, operational guidelines and campaign priorities, while helping teams stay focused on the numbers and actions that matter most.
    If you’re commercially minded, analytical and confident managing multiple stakeholders in a fast-paced environment, we want to hear from you.

Core Responsibilities

  • Manage client and stakeholder relationships, acting as the key point of contact between clients, sales teams, management and internal teams.
  • Translate client objectives into clear strategies and actions, ensuring priorities, expectations and operational requirements are aligned.
  • Develop and optimise campaign strategies to improve sales productivity, efficiency and overall campaign performance.
  • Analyse campaign, sales, demographic and market data to identify trends, performance gaps, risks and growth opportunities.
  • Provide data-driven insights and recommendations to clients, sales teams and senior management to support strategic decision-making.
  • Oversee financial and commercial performance, including sales figures, campaign costs, contracts, payment structures and commercial opportunities.
  • Manage compliance and risk, ensuring campaigns follow relevant laws, regulations, company policies and operational requirements.
  • Lead reporting and campaign administration, ensuring accurate, timely and actionable daily, weekly, monthly and quarterly reporting.
  • Coordinate teams, resources and operational priorities, ensuring teams are aligned with campaign requirements, processes and performance objectives.
  • Implement robust reporting systems to provide regular feedback, track campaign progress, and monitor key performance indicators.
  • Drive continuous improvement and operational excellence through process optimisation, innovation, team development and proactive problem-solving.

What We Are Looking For In A Candidate

  • Bachelor’s degree in Business Administration, Marketing, Economics or a related discipline./li>
  • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
  • Proven experience in client servicing, account management, business development, sales operations or a related role.
  • Experience analysing campaign or sales performance and translating data into actionable recommendations./li>
  • Comfortable managing multiple campaigns, deadlines and priorities simultaneously.
  • Excellent English communication and presentation skills.
  • Experience working in a fast-paced, target-driven sales, marketing or customer acquisition environment is preferred.
  • Experience managing or mentoring a team is an added advantage.
  • Commercially minded and focused on delivering strong outcomes for clients and the business.
  • Demonstrates sound judgement, integrity and accountability.

What We Offer

  • Annual Leave accrued yearly.*
  • Birthday Leave.
  • What’s Up Wednesdays: COB at 1PM (local time) that acts as a mid-week circuit breaker
  • Health Insurance
  • Dental & Optical Benefits
  • Open, Inclusive, and Collaborative Working Environment

Business Development Manager - Hong Kong

We’re seeking a highly driven, self-motivated Business Development Manager to lead client acquisition and partnership growth in the Hong Kong market.
The ideal candidate is a results-oriented individual who thrives in fast-paced, target-driven environments and excels at building strong commercial relationships across diverse industries.
In this role, you’ll take ownership of the full business development lifecycle, from prospecting and pitching to onboarding and relationship management, while aligning with senior leadership to strengthen our presence in Hong Kong.

ABOUT THE ROLE

  • The role of a Business Development Manager is to lead new client acquisition and strategic partnerships within the Hong Kong market.
  • You will take ownership from strategy to execution, driving growth in a fast-paced, target-driven environment.
  • This role is ideal for a highly driven, self-motivated professional who thrives on challenges and accountability.

CORE RESPONSIBILITIES

  • A. Hunt & Acquire New Business|业务开发与客户拓展:
  • -Identify, engage, and convert high-potential clients across multiple industries.
    -Build a strong business pipeline through networking, referrals, industry events, and outbound initiatives.
    -Lead the full business development lifecycle, from prospecting and pitching to negotiation and deal closure.
    -开发多行业高潜力客户。
    -通过人脉拓展、客户转介、行业活动及主动外联建立优质业务渠道。
    -主导从潜在客户开发到提案及签约的完整业务拓展流程。

  • B. Strategic Collaboration & Alignment|战略协同与执行:
  • -Work closely with senior leadership to align business development strategies with company objectives.
    -Provide market insights and recommendations to refine go-to-market and growth strategies.
    -与高管团队紧密协作,确保业务拓展策略与公司整体战略保持一致。
    -提供专业市场洞察及策略建议,持续优化市场拓展方案。

  • C. Client Onboarding & Expansion|客户管理与项目推进:
  • -Oversee smooth onboarding of new clients and ensure seamless handover to operations and delivery teams.
    -Support the creation of tailored acquisition and marketing strategies for new clients.
    -负责新客户入驻流程管理,确保与运营及交付团队的顺畅衔接。
    -参与制定新客户个性化开发与营销策略。

  • D. Brand Representation & Relationship Building|品牌建设与关系管理:
  • -Represent the company professionally at external meetings, negotiations, networking events, and conferences.
    -Build, manage, and maintain long-term client relationships and strategic partnerships.
    -代表公司参与商务会议、谈判及行业活动,维护专业品牌形象。
    -建立并维护潜在客户的长期战略合作关系。

  • E. Reporting & Forecasting|数据分析与业绩管理:
  • -Manage pipeline reporting, sales forecasting, and financial gating processes.
    -Gather market intelligence and customer insights to support decision-making.
    -Present regular progress updates, highlighting risks, challenges, and growth opportunities.
    -负责销售渠道管理、业绩预测及财务分析。
    -收集市场动态与客户需求信息,提交业务进展报告并识别问题与机遇。


WHO WE ARE LOOKING FOR

  • A candidate with a Bachelor’s degree or above (any discipline; business, marketing, or related fields preferred).
  • At least 5 years of experience in business development, sales, or client acquisition.
  • Proven track record of acquiring and closing large accounts within the China market.
  • Experience in high-growth, fast-paced, or entrepreneurial environments is an advantage.
  • Native Mandarin speaker with professional proficiency in English; Cantonese is a plus.
  • Strong commercial acumen with the ability to identify and convert business opportunities.
  • Excellent communication, negotiation, and presentation skills.
  • Familiarity with CRM systems, pipeline management tools, and end-to-end BD processes.

ADDITIONAL ATTRIBUTES

  • Results-driven, target-oriented, and highly self-motivated.
  • Able to work independently with resilience under pressure.
  • A strategic thinker who connects daily execution with long-term business outcomes.
  • Agile, adaptable, and culturally fluent within the Hong Kong business landscape.
  • Professional, credible, and confident when representing the brand externally.

Channel and Territory Manager - US

Are you a strategic operator with a passion for building high-performing routes to market? We’re seeking a Channel and Territory Manager to lead the planning, development and optimisation of our sales channels and territories.
In this role, you’ll manage a team of five to identify prime sales sites, negotiate access, and drive customer acquisition through effective territory management. You’ll collaborate with clients and internal teams to ensure operational excellence, cost efficiency, and year-round event availability.
If you’re a hands-on leader who thrives in fast-paced, target-driven environments, this role is for you.

About SalesWorks

  • SalesWorks has been a leading force in face-to-face marketing, customer acquisition and fundraising since 1995. With a presence in 7 markets (with more to come), and a history of successful partnerships with top brands, we have built our reputation on innovation, excellence and impact.
  • We’re looking for driven professionals who aspire to enhance their expertise and be part of a forward-thinking, collaborative organisation as we continue our rapid expansion.

About the Role

  • Are you a strategic operator with a passion for building high-performing routes to market? We’re seeking a Channel and Territory Manager to lead the planning, development and optimisation of our sales channels and territories.
  • In this role, you’ll manage a team of five to identify prime sales sites, negotiate access, and drive customer acquisition through effective territory management.
  • You will collaborate with clients and internal teams to ensure operational excellence, cost efficiency, and year-round event availability.
  • This role is ideal for a hands-on leader who thrives in fast-paced, target-driven environments.

Core Responsibilities

  • Territory & Channel Development
    • Explore and expand diverse sales routes, including streets, residential penetration, private venues, events and door-to-door opportunities.
    • Identify and evaluate potential sites based on footfall, performance metrics and cost efficiency.
    • Negotiate access and secure free or low-cost site arrangements wherever possible.
    • Establish long-term site strategies to ensure consistent event availability throughout the year.
    • Partner with clients to plan and execute large-scale events aligned with brand and sales goals.
  • Operational Excellence
    • Develop and implement SOPs for booking, managing and reviewing site operations.
    • Ensure site activities align with budget, ROI and cost-per-acquisition targets.
    • Oversee site logistics and setup for seamless on-ground execution.
    • Review event materials and processes to optimise engagement and conversion.
    • Manage administrative requirements such as insurance, payments and compliance.
  • Analytics & Reporting
    • Conduct performance analysis and penetration reporting across territories.
    • Provide actionable insights on site productivity, cost-effectiveness and emerging trends.
    • Recommend and implement strategic adjustments based on data-driven findings.
  • Team Leadership
    • Lead, mentor and motivate a team of five to deliver high performance and operational excellence.
    • Manage scheduling, deployment and adherence to operational standards.
    • Foster a culture of accountability, efficiency and continuous improvement.
  • Strategic Planning & Communication
    • Collaborate with Sales Managers to align site strategies with overall business targets.
    • Communicate site plans, event schedules and results clearly and consistently.
    • Partner with clients and internal departments to enhance customer experience and conversion.
    • Identify new opportunities and spaces to expand sales channels and market reach.

What We Are Looking For

Education and Experience

  • Diploma or Degree holder in Business, Marketing or a related field.
  • Minimum 3 years of managerial experience in the events, sales or field marketing industry.
  • Proven success in territory or channel management with hands-on leadership experience.
  • Strong financial acumen and experience managing budgets.

Skills and Competencies

  • Excellent negotiation, stakeholder management and communication skills.
  • Strong analytical and organisational abilities.
  • Hands-on experience with event setup, logistics and activations.
  • Ability to thrive in a fast-paced, target-driven environment.
  • Leadership mindset with the ability to drive team performance and process improvement.
  • Proactive, adaptable and resourceful with a focus on outcomes.

What We Offer

  • Hybrid work setup (3 days remote, 2 days in-office)*
  • Flexible working hours*
  • What’s Up Wednesdays: early COB at 1PM for a midweek breather
  • Annual Leave accrued yearly*
  • Birthday Leave
  • Health, Dental & Optical Benefits
  • A collaborative, inclusive and high-growth environment that values ownership and innovation

Be part of a team redefining how we reach customers and drive on-ground success. Apply now and grow your impact with SalesWorks!